British Airways ARC Venue App
Together with our Official Ticket Source AXS, all tickets for British Airways ARC will now be delivered to you via AXS Mobile ID Tickets to ensure the best possible experience for our fans. Please ensure that you have downloaded the official British Airways ARC venue app before arriving at the venue for your event.
With AXS Mobile ID, your tickets are built with a dynamic barcode that changes every 59 seconds, meaning tickets can’t be copied or shared illegally. You will be able to access your tickets via British Airways ARC Venue App meaning you can store and access them easily, and share them with friends and family attending the show with you.
Can’t see your ticket in the app? No need to panic. Tickets are often uploaded to the app nearer the time of the event. If you still don’t see your tickets 3 working days before the event please contact your point of purchase.
How to access your tickets
- Create your app profile. We suggest using the same email you bought your tickets with.
- Connect your ticketing account. If you bought tickets from an agent other than AXS.com – see more info here.
- Click ‘Tickets’ in the navigation bar. Access your tickets.
- If you are an AXS customer, for security reasons, you may be prompted to sign in to your AXS ticketing account. Please sign in with your AXS ticketing account email and password.
Helpful tips
- Make sure you have installed the latest version of the app. Regardless of whether or not you’ve used our app previously, you’ll need to create a new app profile before connecting your ticketing account. This only takes a few minutes.
- Ensure your screen is set to maximum brightness before having your ticket scanned at the venue.
